Privacy Policy

1. Who we are

This Privacy Policy applies to the website welcometobollywoodza.co.za (the "Site"), operated by Welcome to Bollywood, an independently registered entity under its own founding (CK) documents and the organiser of the Welcome to Bollywood festival ("we", "us", "our"). [INSERT FULL REGISTRATION NUMBER, IF YOU WANT IT DISPLAYED HERE] We are committed to protecting your personal information in line with South Africa's Protection of Personal Information Act, 2013 ("POPIA").

2. Information we collect

We collect information in the following ways:

• Information you give us directly — such as your name, email address or phone number when you sign up for ticket-launch notifications, contact us, or enquire about a vendor stall.
• Information collected automatically — such as your IP address, browser type, device type, pages visited and time on site, gathered through analytics tools like Google Analytics.
• Information from ticket purchases — ticket sales are processed by Howler (howler.co.za), a separate company with its own privacy policy. We do not directly collect or store your payment details.

3. How we use your information

• To notify you when 2026 tickets and event dates are announced, if you've opted in
• To respond to enquiries, including vendor and press requests
• To understand how visitors use this Site and improve it
• To meet legal and regulatory obligations

We do not sell your personal information to third parties.

4. Cookies & analytics

This Site uses Google Analytics (GA4) to understand visitor numbers and behaviour, such as which pages are most viewed and how people arrive at the Site. Google Analytics uses cookies and similar technologies that may collect your IP address and device information. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.

5. Third-party services

This Site links out to third-party platforms we don't control, each with their own privacy practices:

• Howler (ticketing) — see Howler's own Privacy Policy
• Instagram (@welcometobollywoodza)
• Facebook (Welcome to Bollywood ZA)

We encourage you to review the privacy policies of these platforms before sharing information with them.

6. Sharing your information

We may share information with service providers who help us run this Site (such as our web host or email/notification tool) strictly for that purpose, or where required by law. We do not share your information with third parties for their own marketing purposes without your consent.

7. Data security & retention

We take reasonable technical and organisational measures to protect the personal information we hold from loss, misuse or unauthorised access. We keep your information only for as long as necessary for the purpose it was collected, such as until the ticket-launch notification has been sent.

8. Your rights under POPIA

Under POPIA, you have the right to:

• Ask what personal information we hold about you
• Request correction or deletion of your personal information
• Object to how your information is processed
• Withdraw consent (for example, unsubscribe from ticket-launch notifications) at any time
• Lodge a complaint with the Information Regulator of South Africa

9. Contact us

For any privacy-related questions or requests, contact us at hello@welcometobollywood.co.za or message us on Instagram. For additional information about how we handle your data, you can also reach us at info@welcometobollywood.co.za.